Warranties and Returns
Limited Lifetime Warranty: Should your ZCLIP money clip fail for any reason within the first year from date of purchase, ZCLIP will replace it free of charge, plus shipping and handling. You ZCLIP will be replaced with the same style as previously purchased. If the exact style is unavailable, we will replace it with a similar style. Should your ZCLIP fail as long as you own it, it will be replaced for 50% of the listed price.
Should your ballistic or leather wallet fail for any reason within the first month from the date of purchase, ZCLIP will replace it free of charge, plus shipping and handling.
Should your ballistic or leather wallet fail for as long as you own it or you would just like a different wallet, ZCLIP will replace it for $10.00 plus shipping and handling. If the exact wallet is not available, ZCLIP will replace it with a similar style and color. Please contact firstname.lastname@example.org for wallet replacements.
If you would like more information about the ZCLIP Warranty, or would like to request a replacement, please contact a ZCLIP customer service representative.
We guarantee our products and believe you will be more than satisfied with your ZCLIP money clip. However, if an item has not met your expectations, you may return it. Please see the below guidelines for all returns.
Returns will be accepted within 30 days following date of purchase for a full refund, not to include the original shipping/handling costs.
Returned items must be returned unused, in its original packaging to receive a full refund. Items received in any other manner may not be accepted or may receive a partial refund.
Purchases made through ZCLIP authorized dealers are subject to the individual retailers return policy and will need to be handled directly with the respective dealer.
Returning a ZCLIP:
For orders purchased at zclip.com, please follow the steps outlined below:
- Verify that all merchandise is in the original packing and all accessories are included.
- For your protection, use a “traceable” ground shipping method.
- DO NOT TAPE THE RETURN FORM TO THE ZCLIP BOX. YOU WILL NOT RECEIVE A FULL REFUND IF THE BOX IS DAMAGED BECAUSE OF TAPE.
- Please use the merchandise return label located on your packing slip or address the package to:
- Please allow 2 weeks once your ZCLIP money clip has been received for your return to be processed. You will receive an email confirmation once it has been completed. Funds may take up to 7 business days to return back to your account once your refund has been processed.